Remote IT Support

Remote IT support (also known as remote technical support) enables our IT professionals to provide you assistance and resolve issues for computer systems and software applications without needing to be physically present on site. We offer through multiple communication channels such as phone, email, chat, and specific remote desktop software. 

In order to work properly, you must give our IT specialists the necessary permissions to remotely access and troubleshoot a wide range of devices, applications, and systems, including servers, desktops, laptops, tablets, smartphones, and networks. This way, we are able to quickly diagnose and fix issues without having to physically visit the location of the device.